(Last updated on May 25th, 2018)
Thank you for choosing to be part of our customer community at petproject.gr. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at firstname.lastname@example.org.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when registering at the Site in order to complete an order or otherwise contacting us.The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the features you use. The personal information we collect can include the following:
Name and Contact Data.
We collect your first and last name, email address, postal address, phone number, and other similar contact data.
We collect passwords and similar security information used for authentication and account access.
. In case you request an invoice (as opposed to a simple receipt) for your purchase, we collect the information that is required by the National Tax Authority, such as the Tax Identification Number (AFM), the Registered Tax Office and the Business Description.
. We DO NOT COLLECT NOR STORE
any data necessary to process your payment, such as your credit/debit card number, expiration date and the security code associated with your card, since we use Paypal for our payment engine, using a “redirection” to PayPal. All payments and payment instrument information are handled by PayPal.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
USING YOUR INFORMATION
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, such as placing and order, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
Fulfill and manage your orders
. We may use your information to fulfill, manage and deliver your orders, payments, returns, and exchanges made through the Site.
To send administrative information to you
. We may use your personal information to send you product or new feature information and/or information about changes to our terms, conditions, and policies.
. We may use your information to request feedback and to contact you about your use of our Site.
To protect our Site
. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions and policies.
To respond to legal requests and
. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
For other Business Purposes
. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.
We only share and disclose your information in the following situations:
Compliance with the Law. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights
. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants and Other Third-Party
. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: courier and other delivery and shipping companies, data analysis and hosting services. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how you interact with the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade
any of your information with third parties for their promotional purposes.
With your Consent. We may disclose your personal information for any other purpose with your consent.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
We also use social media buttons and/or plugins on this site that allow you to connect with your social networks in various ways. For these to work the following social media sites including: Facebook, Youtube, Google and Instagram, will set cookies through our site.
INTERNATIONAL TRANSFERS OF INFORMATION
The Site is hosted by Interworks S.A. in Thessaloniki, Greece. If you are accessing our Site from outside Greece, please be aware that your information may be transferred from, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "Disclosing Information" above), in Greece and other countries.
When we have no ongoing legitimate business need to process your personal information, we will either delete it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will isolate it from any further processing until deletion is possible.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. We use a SSL Certificate from a trusted publisher in order to secure your login credentials when logging in to your account. The SSL certificate encrypts the information between your browser and our website. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment. Please store your login information (username and password) to a safe location since we cannot be held responsible if someone impersonates you if they log in to the Site using your credentials.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected without a parent or guardian’s consent, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at email@example.com.
YOUR PRIVACY RIGHTS
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please email us at firstname.lastname@example.org. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.
You may at any time review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us using the contact information provided below
UPDATES TO THIS POLICY
CONTACT US ABOUT THIS POLICY
If you have questions or comments about this policy, email Natalia Pantelidou at email@example.com
Site Owner: Natalia Pantelidou, Tax ID Number (AFM): 121686673 Registered Tax Office: Kalamaria, Greece